gary ross the sales boss IDENTIFYING YOUR CUSTOMER’S NEEDS Gary Ross · Identifying the Customer's Neds 8 Ways to Turn the Gatekeeper from Opponent to Ally Gary Ross · 8 Ways to Turn the Gatekeeper from Opponent to Ally 3 behaviors that will sabotage your sales Gary Ross · 3 Behaviors that will Sabotage your Sales Developing your companies value statement Gary Ross · Developing Your Companies Value Statement INCREASE YOUR SALES INFLUENCE: SERIES Gary Ross · Increase your Sales Influence Delivering Bad News to a customer: Series Gary Ross · Delivering Bad News to a Customer